We have a 30-day return policy on our physical products, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return request, you can contact us at support@360neurohealth.com. Items sent back to us without first requesting a return will not be accepted.

If you purchase a course and find it wasn’t what you expected within 15 days of your course start date, we’ll give you your money back. There are no strings attached and it is absolutely risk-free for you. To start a return request, you can contact us at support@360neurohealth.com.

If you purchase a V2FIT membership and find it wasn’t what you expected within 15 days, we’ll give you your money back. There are no strings attached and it is absolutely risk-free for you. To start a return request, you can contact us at support@360neurohealth.com.

If you purchase a digital product such as Facebook and Instagram Templates with Pre-Written Content, there will be no refunds or exchange of items once a purchase is complete. 

You can always contact us for any return questions at support@360neurohealth.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.